unbothered.

Privacy notice

Last updated 20 October 2026 · Applies to the Unbothered app for Android and the website unbothered.luitlabs.in

In short. Most of what keeps you safe stays on your phone: your emergency contacts, PIN, diary, SOS recordings and routes. Our server keeps your account and what you post in the community. We never sell your data, show ads or use tracking for analytics. You can delete your account and everything on our server at any time.

Who we are

Unbothered is made by Luitlabs, Guwahati, Assam, India. Luitlabs is the data fiduciary for the data described here under India's Digital Personal Data Protection Act, 2023. Contact and grievances: contact@luitlabs.in.

What we keep on our server

Data	Why	How long
Your Google account email	To sign you in. We receive only the email and a confirmation from Google that it's yours; never your Google password.	Until you delete your account
The name you choose and your city	Shown on your posts and comments	Until you delete your account
Your mobile number, if you give it	Only so your family members in Unbothered can call you. Other members never see it.	Until you remove it or delete your account
Posts, comments, photos, reactions and poll votes	The community feed. Photos have location and camera details removed when uploaded. Anonymous posts hide your name from members; moderators can still see who wrote them, to keep the community safe.	Until you or a moderator delete them, or you delete your account. Photos never attached to a post are deleted after 24 hours.
Reports and blocks	Moderation and keeping people away from you	Until you delete your account
Daughters' accounts (family accounts, ages 13–17)	Her name, Google email, mobile number and month and year of birth, and her parent's recorded consent	Until her parent deletes it. At 18 it becomes her own account.
A daughter's location during a trip she starts	Shown live to her family only while the trip runs	The route is deleted when the trip ends. A short summary (start, end, how it ended) is deleted after 24 hours.

What stays only on your phone

These never reach our server:

Your emergency contacts and your PIN.
Your location during an SOS or a Walk With Me. It is sent by SMS from your own number, only to your emergency contacts. Routes are kept on your phone for 7 days after a walk and 30 days after an SOS.
Sound recorded during an SOS, kept as evidence for you.
Your private incident diary.
Your course progress and certificates.

Signing out or deleting your account removes all of this from the phone.

Permissions the Android app asks for

Location, including "Allow all the time". To record your route during an SOS or a walk with the screen off, and for the power-button SOS. Location is used only while an SOS, a walk or a daughter's trip is running.
Send SMS. To text your emergency contacts during an SOS without needing the internet, only if you turn on "Send SOS texts automatically". Texts go from your own number and your normal SMS charges apply.
Microphone. To record sound during an SOS.
Notifications, run at startup, battery settings. So an active SOS or walk keeps running after the phone restarts or goes to sleep.

Every permission is optional. Without one, that feature asks you to act yourself (for example, opening your messages app to send the text).

Who else handles your data

Google Cloud and Firebase (Google) host our server, database and photos in Mumbai, India, and provide Google sign-in.
Your mobile network carries SOS texts you send.
Map tiles come from OpenFreeMap (OpenStreetMap data), which sees the area of the map being shown, not who you are.

We don't sell or rent personal data, don't show ads, and don't use advertising or analytics trackers.

Backups

Our database is backed up daily. Backups are kept for up to 14 days, so data you delete disappears from them within 14 days.

Children

The community is for women aged 18 and over. Daughters aged 13 to 17 can have a family account only when their parent makes it and gives consent. A family account can't see or use the community; its location is shared only in real time, only during a trip the daughter starts herself, for her safety, as allowed by the DPDP Rules, 2025.

Your rights

Under the DPDP Act, 2023 you can ask to see, correct or erase your data, withdraw consent, nominate someone to act for you, and raise a grievance. You can correct your name, city and number in the app, and delete your account in the app (Settings → Delete account). For anything else, write to contact@luitlabs.in; we reply within 7 days. If you are not satisfied, you can complain to the Data Protection Board of India.

Deleting your account

See how to delete your account and data.

Changes

If we change this notice in a way that matters, we'll tell you in the app before it applies.